Payment Policy

Accepted Payment Methods

We accept the following secure payment methods:

  • Credit & Debit Cards: Visa, Mastercard, Maestro, American Express, UnionPay
  • Digital Wallets: Apple Pay, Google Pay 
  • Other Payment Options: PayPal, Shop Pay, Klarna, iDEAL, Bancontact

By completing a purchase, you confirm that you are using a valid payment method and authorize us to charge the full order amount to your selected payment method.

Pricing & Taxes

  • Prices are automatically displayed in the local currency based on the customer’s location or region.

  • Prices may change without prior notice.
  • Applicable taxes and shipping fees will be calculated and displayed at checkout based on your delivery location.

Order Processing

  • Orders are processed only after full payment has been successfully received.
  • We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

    • Product unavailability

    • Pricing or product information errors

    • Suspected fraudulent transactions

  • If your order is cancelled after payment, a full refund will be issued to your original payment method.

Shipping & Delivery

  • Shipping rates and estimated delivery times are displayed at checkout.
  • Delivery times may vary due to factors beyond our control, such as courier delays or unforeseen circumstances.
  • We are not liable for delays once the order has been handed over to the shipping provider.

Returns & Refunds

  • Returns are accepted within 14 days of purchase if:

    • Items are unused and in original packaging

    • Items are not damaged or altered

  • Refunds will be issued to the original payment method used for the purchase.
  • Return shipping costs are the customer’s responsibility unless the item received is defective or incorrect.
  • For complete details, please review our Returns and Refunds Policy.

Privacy & Data Protection

  • Your personal and payment information is collected, stored, and processed in accordance with our Privacy Policy.
  • By placing an order, you consent to the use of your data as outlined in that policy.

Intellectual Property

  • All content on this website, including text, images, graphics, and logos, is the property of Elite Piece or its licensors.
  • You may not copy, reproduce, or distribute any part of this content without prior written permission.

Limitation of Liability

  • To the maximum extent permitted by law, Elite Piece shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profit or revenue arising from your use of our services or products.

Policy Updates

  • We may update or revise this Payment Policy at any time.
  • Any changes take effect immediately upon posting to our website.
  • Continued use of our site or services constitutes acceptance of the updated terms.

Contact Information

Trade Name: Elite Piece
📧 Email: info@elitepiece.com
📞 Phone: +31636039910
📍 Address: neogtiekhof 22, 2632 DH Denhaag, Netherlands

Frequently asked questions

Do you ship to the Netherlands & USA?

Yes, we ship to the Netherlands and the USA.

Free shipping to the Netherlands via UPS

Express shipping options available through FedEx and DHL

You can select your preferred shipping method during checkout.
Will I have to pay import fees when receiving my order?

No, all taxes and import fees are already included in the price, regardless of your country. For certain destinations (such as Brazil, Argentina, and Honduras), we provide a low-value invoice to help ensure that customers are not charged any additional import fees.
When will I get my order?


We will work quickly to ship your order as soon as possible. Once your order has been dispatched, you will receive an email with further details. Delivery times may vary depending on your location. If you have any questions, feel free to email us at info@elitepiece.com.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Do I have a money-back guarantee?

Yes, Elite Piece™ offers a 14-Day Money-Back Guarantee. After receiving your order, you have 5 days to return it to our warehouse if you are not satisfied.