Frequently asked questions
Do you ship worldwide?
Yes, we provide free worldwide shipping with UPS, as well as express shipping options through FedEx and DHL. You can select your preferred shipping method at checkout.
Will I have to pay import fees when receiving my order?
No, all taxes and import fees are already included in the price, regardless of your country. For certain destinations (such as Brazil, Argentina, and Honduras), we provide a low-value invoice to help ensure that customers are not charged any additional import fees.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has been dispatched, you will receive an email with further details. Delivery times may vary depending on your location. If you have any questions, feel free to email us at info@elitepiece.com.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Do I have a money-back guarantee?
Yes, Elite Piece™ offers a 15-Day Money-Back Guarantee. After receiving your order, you have 15 days to return it to our warehouse if you are not satisfied.